Access care whenever you need it for a $0 copay!*

Telemedicine services provided by Teladoc™

TeledocA convenient, cost-saving care option

Prominence Health Plan members can get access to U.S. board-certified doctors, pediatricians and therapists by phone or video — 24-hours a day, every day of the year — through Teladoc™.

Telemedicine services provided by Teladoc will be covered at no cost through a $0 copay.*

Anytime, anywhere

Teladoc does not replace a primary care physician. It is a convenient and affordable option that allows members to talk to a doctor who can diagnose, recommend treatment and prescribe medication, when appropriate, for many medical issues including:

  • Sinus problems
  • Bronchitis
  • Allergies
  • Cold and flu
  • Respiratory infection
  • Ear infection
  • Pink eye

Access care for behavioral health issues

If the challenges of everyday life are affecting your well-being, talking to a therapist can help you regain your sense of health and happiness. Teladoc’s licensed therapists are available seven days a week. Choose one that’s right for you, pick a convenient time and then have a private conversation from your home or anywhere you feel comfortable.

Teladoc therapists can help treat:

  • Anxiety
  • Depression
  • Stress/Post Traumatic Stress Disorder (PTSD)
  • Panic disorder
  • Family and marriage issues

Register for an account today!

It’s quick and easy to set up an account online or over the phone.

Compare your options

The convenient choice
Family Doctor
The in-office choice
Urgent Care / ER
The emergency choice
Talk to a doctor in minutes Long-term relationship Available 24/7/365
Visit by phone or video Periodic checkup Treats emergency issues
Available 24/7/365 anywhere Treats more severe issues High cost of care
Get a prescription May not be available for days Long wait times
Cannot treat more severe medical conditions Must leave home or work Must leave home or work

*Health plan members enrolled in an HSA plan will still be subject to deductible per HSA plan eligibility IRS requirements. Once plan CYD has been met, the charge paid at time of service will be reimbursed by Teladoc. Commercial Texas members are responsible for a telemedicine copay equivalent to the PCP copay. Additionally, for commercial Texas members, Prominence will cover telemedicine services offered by any contracted provider who uses this technology.

Need more information?

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What is Teladoc?

How Teladoc Works

Teladoc is the first and largest telehealth provider in the nation and was founded in 2002. All providers are U.S. board-certified doctors who will be able to resolve many medical issues via phone, online video or mobile app, 24 hours a day, every day of the year. Learn more at